Frequently asked questions
Find quick answers to common questions about the platform, pricing, and security.
General
What is Connect Tym?
Connect Tym is a logistics and fleet management company providing rider workforce solutions and last-mile delivery support for businesses.
What is Connect Tym?
Connect Tym is a logistics and fleet management company providing rider workforce solutions and last-mile delivery support for businesses.
Who can join Connect Tym?
Who can join Connect Tym?
What benefits do riders receive?
What benefits do riders receive?
Is there a flexible work schedule?
Is there a flexible work schedule?
Does Connect Tym offer franchise opportunities?
Does Connect Tym offer franchise opportunities?
Platform & features
What features does the Connect Tym platform offer?
What features does the Connect Tym platform offer?
How does Connect Tym help delivery partners?
How does Connect Tym help delivery partners?
Can businesses manage riders through the platform?
Can businesses manage riders through the platform?
How are incentives and rewards tracked?
How are incentives and rewards tracked?
Is the platform suitable for franchise partners?
Is the platform suitable for franchise partners?
Pricing & plans
Do you offer a free trial?
Do you offer a free trial?
Can I upgrade my plan later?
Can I upgrade my plan later?
What payment methods are accepted?
What payment methods are accepted?
Account & support
What is the Delivery Partner Membership Fee?
What is the Delivery Partner Membership Fee?
Is the membership fee refundable?
Is the membership fee refundable?
What is included in the membership plan?
What is included in the membership plan?
Are there any special plans available?
Are there any special plans available?
Still have questions?
Reach out and our team will guide you.
Reach out, and our team will guide you.
